It's easy to make a return.
Rinastore.com is glad to offer a Full Satisfaction Guarantee and will accept returns within 30 days from delivery date of your merchandise.
In case, for any reason, you are not completely satisfied with your purchase, we will be happy to accept a return for a refund, a store credit or an exchange.
Simply follow 4 steps to make your return:
- Make sure you have read our Return Policy above. On three sides of the package write “Return Merchandise” Declare the package’s value as $5. Please be advised that this stipulation is strict. If you do not set this value we will charge you for duty.
• In order to accept and process the return, merchandise must be shipped within 5 calendar days of the return authorization.
• Repack the product in its original packaging materials, including warranties. Do not include any other markings or text on the package except what is specified in our return instructions.